Frequently Asked Questions (FAQ)
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Steve photo
Stephen Serenelli
Mgr. Internet Booking Office
      Click here for "Booking Info"
        Click here for "About our Hotels"
        Click here for "Hotel Info and Services"
        Click here for "Internet Access in Hotel"
        Click here for "Milan Info"
        Click here for "Milan Fair Exhibitions"
        Click here for Airports, Train and Subway
        Car Driving from Malpensa Airport
        Car Driving from Linate Airport
        Click here for "Rent a Car"

Events Read News and Events in Milan Events
 
 
  Booking Info             --- to top

  • To make a booking
    in one of our hotels please check vacancy and Internet discount rates by clicking HERE.
     
  • Cancellation Policy for RED periods - see calendar
    a non-refundable deposit of one nights lodging may be debited to your credit card to guarantee your booking at the hotel's discretion. All cancellations must be made by either email or fax at least 48 hours prior to booked arrival.
  • Cancellation Policy for periods
    BLU/PURPLE/GREEN/YELLOW periods
    - see calendar
    no penalties for cancellations received by the Hotel before noon (local hotel time) on the day prior to booked arrival. All cancellations must be made by either email or fax. Otherwise a "no show" debit of one night's lodging may be charged to your credit card, at the Hotel's discretion.
     
  • Check-in Time
    Our normal check-in time is between 12:00 - 6:00 pm. In most cases, we can provide an early check-in time of 9:30 a.m. if requested.
  • Check-out Time
    Check-out time is generally by 10:00am but later check-outs may be allowed if the room is not required. Please talk to the reception if you require special consideration for check-out. You can always leave your luggage for as long as you require in the custody of the front desk staff.
     

  About our Hotels             --- to top

  • Carlyle Brera Hotel:     www.CarlyleBreraHotel.com     (4 star)
    Carlyle Brera Hotel, in the renowned Brera district, the heart of the historical center of Milan and a zone of intense economic, cultural and social activity, is within easy reach of all strategic points of the city (just 20 meters from the subway, line 2) and easily accessed by car from the highways.
  • Hotel Ariosto:     www.HotelAriosto.com     (3 star) A Liberty style building in the heart of the elegant Magenta district, located between the Duomo and the Fair grounds. The hotel has an outstanding location: 600 meters to the Milan Fair grounds, 200 meters to the Church of Santa Maria delle Grazie where Leonardo da Vinci's "Last Supper" can be admired, and five minutes on foot to the Corso Vercelli shopping area. It is also situated near the Malpensa air terminal, the Cadorna train station, Sempione Park, and Line 1 of the Milan underground (Conciliazione stop).
  • Hotel Zurigo:     www.HotelZurigo.com     (3 star)
    Hotel Zurigo, one of the oldest of its category in Milan, has a long tradition of high quality and great innovative spirit, providing for and even predicting its customers’ every needs. The Hotel Zurigo is located in the center of Milan - walking distance from Piazza Duomo and easy to reach by car, bus or subway (MM3 Missori).
     

  Hotel Info and Services             --- to top

  • A note about our room occupancy
    • Single Room (1 person: single bed)
    • Double used as single (1 person: double bed)
    • Double Room (2 people: double bed or 2 single beds)
    • Triple Room (3 people: one double bed/one single or 3 single beds)
      A cot for children up to 4 years old can be added in all rooms.
  • Bed Sizes
    Our double rooms have either one double bed, European standard (180cm. or 71in. wide) which is slightly smaller than a king size, or two twin beds (each 90cm. or 35in. wide). Our room rates are for occupancy - from 1 to 3 adults. 4 adults would require two double rooms.
  • Communicating Rooms
    Carlyle Brera Hotel and Hotel Ariosto offer communicating rooms.
     
  • Bathrooms
    All rooms have complete private bathroom facilities with option of bathtub or shower.
     
  • Telephone - TV - Fridge
    All rooms have phone with direct line, satellite colour TV, film rentals, stocked bar fridge etc.
     
  • Air Conditioning
    All our hotels have air conditioning in common areas and in all rooms.
     
  • Lift \ Elevator and Wheelchair Access
    All our hotels have lift \ elevator.
    Only Carlyle Brera Hotel offers wheelchair access.
     
  • Buffet Breakfast
    Our Buffet Breakfast is a complimentary service and it is up to the guest to use it or not. It makes no difference to the rates. Our buffet breakfasts are self serve and include cereals, fresh pastries and brioche, bread, crackers, fruit, yoghurt, eggs, fruit juices, tea, coffee, and cappuccino. Carlyle Brera Hotel also offers a larger variety buffet, which includes bacon, eggs and cold cut meats.
     
  • Restaurants
    Carlyle Brera Hotel and Hotel Ariosto offer restaurant service. See our menus:
     
  • Pillow Menu
    Carlyle Brera Hotel and Hotel Ariosto offer a pillow menu. On all our beds you will find traditional pure, raw, virgin wool pillows, but we also have many other types. Pick the one you prefer. Sweet dreams!
     
  • Riciclo® bicycles
    Bicycles are available for free to our guests. They can be used on the basis of first come first served.
     
  • In Europe the A/C voltage is 220v.
    If you have 120v. appliances you must have an adapter 120v. to 220v.
     
  • Hair Dryer
    All our hotel rooms have hair dryers.
     
  • Garage Parking
    There is 24 hour Garage Parking.
    • Carlyle Brera Hotel - 25.82 Euro per day.
    • Hotel Ariosto - 25.00 Euro per day.
    • Hotel Zurigo: - 20.00 Euro per day.

     
  • Pet Policy
    With the exception of Hotel Ariosto, we accept small size dogs, for any other kind of pet you are required to contact the hotel of your choice.

  Internet Access in Hotel             --- to top

  • Internet Access in Hotel
    We offer access to Computers in the hotel lobby for Net browsing as well as email. Replies to your email will be received by our receptions and printed for you, like we do for the fax service or you may use a free email account like Yahoo mail or Hotmail. Files attached to email are not allowed for security reasons.
     
  • Modem Connection in Rooms
    Carlyle Brera Hotel and Hotel Ariosto offer a modem connection in rooms. You may use your laptop in the room but you need your own dialup account to connect to the Internet.
     

  Milan Info             --- to top

  • Online Guide
    We have a complete online map system. It includes locations of all our hotels, the subway network, general information about Milan, fairs, weather, tourist attractions, and other useful information that you can use as a guide to your trip. Visit or print out this data at: Milan Maps and About Milan.
     
    For information on distance between major Milan attractions and our hotels click on the names below:
     
  • Milan Tourism Office
    • Address: via Marconi 1
    • Tel.: +39-02-72524300
    • Fax: +39-02-72524350
    • Email: apt@netitalia.it

     
  • City of Milan
     
  • Milan Soccer For more information and tickets please visit:
     
  • La Scala Theatre
    For "Teatro alla Scala" information, program and tickets please visit:
    La Scala info   and   www.teatroallascala.org
    or email biglietteria@teatroallascala.org
     
  • To visit "Last Supper"
    Leonardo Da Vinci's world-famous fresco: newly restored.
    Advanced booking obligatory: places are limited

    Leonardo da Vinci "Last Supper" is open :
    • Open Tuesday to Sunday, 8:15am to 6:45pm
    • Closed on Monday
    • Opening time are variable.
    Ticket 7,50 Euro, booking is obligatory.
    Discount for EU citizens under 18 or over 65, and for EU citizens between 18 and 25.

    To book, phone +39-02-89421146 (39 is the code for Italy, substitute the plus sign with the code necessary from your country) - The number answers Monday-Friday 9.00am-6.00pm, Saturday 9.00am-2.00pm.
    The operator will give you a code number and the time of the visit. You can collet and pay for tickets on the day of your visit, at least half an hour before scheduled time.
     

  • Monza Formula 1 Race Track
    Transportation info to Monza Formula 1 Race Track:

  Milan Fair Exhibitions             --- to top

  • Milan Fair Calendar
    We offer the Milan fair calendar as well as the fair ground maps online Visit or print out this data at: Fair Calendar and Maps.
     
  • Transportation to Fair Grounds
    We do not provide shuttle service to the fair.
    You may reach the fair by taxi or subway.
  • Carlyle Brera Hotel
    has a subway stop on its doorstep: Moscova (MM2 - green line), 7 stops to fair stop: Amendola Fiera (MM1 - red line).
  • Hotel Ariosto
    subway stop is 100 mt away: Conciliazione (MM1 - red line), 4 stops to fair stop: Amendola Fiera (MM1 - red line).
  • Hotel Zurigo
    subway stop is 50 mt away: Missori (MM3 - yellow line), 9 stops to fair stop: Amendola Fiera (MM1 - red line).
     

  Airports, Train and Subway             --- to top

    Sorry we do not provide a shuttle service to the airports.
     
  • Malpensa Airport
    It is available a Limousine Service to and from Malpensa Airport
    (about 45 min. from/to all our hotels).
  • Linate Airport
    For Linate Airport (European and domestic flights) no Limousine Service is offered. Taxi service is available all day (about 20 min. from/to all our hotels).
     
  • Central Railway Station
    Trains to any destination in Italy (Venice, Florence, Rome, etc. ) and anywhere in Europe leave from this station. www.fs-on-line.com (about 10/20 min. by subway or 10/15 min. by taxi from/to all our hotels).
     
    For information on distance between airports, Central Railway Station and our hotels click on the names below:
  • Carlyle Brera Hotel
  • Hotel Ariosto
  • Hotel Zurigo
     
  • Train to Malpensa Airport
    Milano Nord Cadorna railway station has a train to Malpensa Airport: www.malpensaexpress.it. Please visit our subway map online and look for "Cadorna F.S." stop (red and green lines). About 10/20 min. by subway or 10/15 min. by taxi from station to all our hotels. The train takes about 50 min. to the airport and the ticket is 9,00 Euro one way From 5:50am to 9:20pm, at the 20 min. and 50 min. of every hour. When the train is not available a bus substitutes the service.
     
  • Bus to Malpensa Airport (Milano Nord Cadorna Railway Station)
    Malpensa Express Bus connects Malpensa 2000 Terminal 1 to Stazione Nord - Piazza Cadorna (Cadorna F.S. subway stop) from 7:00am to 12:30am every 30 min. - excluded 2:00pm and 3:00pm and it takes about 50 min. and costs 9,00 Euro one way. Children 2 to 12 years old 4,50 Euro one way. From Piazza Cadorna you can take the subway or taxi to hotel (about 10/20 min. by subway or 10/15 min. by taxi from station to all our hotels).
     
  • Bus to Malpensa Airport (Milan Central Railway Station)
    Malpensa Shuttle Bus connects Malpensa 2000 Terminal 1 to Milan Central Station (Centrale F.S. subway stop) from 5:20am to 10:30pm every 20 min. and it takes about 50 min. and costs 4,50 Euro Children 2 to 12 years old pay 2,25 Euro From Central Station you can take the subway or taxi to hotel (about 10/20 min. by subway or 10/15 min. by taxi from station to all our hotels).
     
  • Milan Central railway station
    Milan Central railway station has a subway stop: Centrale F.S.
  • Milano Nord Cadorna railway station
    Milano Nord Cadorna railway station has a subway stop: Cadorna F.S.
     
  • Subway to CarlyleBreraHotel.com
    Carlyle Brera Hotel subway stop is Moscova (MM2 - green line). The hotel is right beside the exit.
  • Subway to HotelAriosto.com
    Hotel Ariosto subway stop is Conciliazione (MM1 - red line). The hotel is 5 min by foot.
  • Subway to HotelZurigo.com
    Hotel Zurigo subway stop is Missori (MM3 - yellow line). Exit for Corso Italia, you will find the hotel about 50mt. away.
     

  Car Driving from Malpensa Airport             --- to top

    Car driving from Malpensa Airport to
    Carlyle Brera Hotel

    Follow direction Milano, exit Viale Certosa, then Centro Città (city center), until the end of Viale Certosa. In Piazzale Firenze keep right and turn in Via Signorini, onto Via Cenisio and then straight until Via Nono, then all the way up to Piazza Cimitero Monumentale. Turn right in Via Ceresio, then straight in Via Volta until Largo La Foppa. CarlyleBreraHotel.com is on the other side of the traffic light in Corso Garibaldi. There is no access to Corso Garibaldi from this side. You will have to drive in Via Statuto and on the right (100 mt.) you will see the sign PARKING. It is a public parking that also has Hotel guest reserved spaces.
    See Maps: Table 1 - Table 12 - Table 13 - Table 14

    Car driving from Malpensa Airport to
    Hotel Ariosto

    Follow direction Milano, exit Viale Certosa, then Centro Città (city center), until the end of Corso Sempione. At the last traffic light turn right in Via Canova. At the second traffic light turn right in Via Mario Pagano. After the first traffic light turn left in Via Ariosto. The hotel is 200 mt. on the left.
    See Maps: Table 1 - Table 12 - Table 13 - Table 17

    Car driving from Malpensa Airport to
    Hotel Zurigo

    Follow direction Milano, exit Viale Certosa, then to Centro Città (city center), until the end of Corso Sempione, then turn right in Via Canova. Then Viale Alemagna until Piazzale Cadorna. From here turn right into Via Carducci, then Via De Amicis, then Via Molino delle Armi, then straight again in Via Santa Sofia. At the first traffic light turn left in Corso Porta Romana, first left in Via Lentasio, then first right, Via San Senatore, at the end turn left in Via Rugabella, then on the right, 10mt. away, is the hotel. HotelZurigo.com is in Duomo walking distance.
    See Maps: Table 1 - Table 12 - Table 13 - Table 17 - Table 20

  Car Driving from Linate Airport             --- to top

    Car driving from Linate Airport to
    Carlyle Brera Hotel

    Follow direction Milano Centro Citta, then Viale Forlanini, Viale Corsica, Corso XXII Marzo and Piazza 5 Giornate. Then straight in Corso di Porta Vittoria. At the end turn right in Via Sforza, then Via Visconti di Modrone, Via San Damiano, Via Senato, Piazza Cavour, Via Fatebenefratelli, Via Pontaccio. At the end at the traffic light turn right in Corso Garibaldi.
    See Maps: Table 25 - Table 22 - Table 21 - Table 19 - Table 18 - Table 14

    Car driving from Linate Airport to
    Hotel Ariosto

    Follow direction Milano Centro Citta, then Viale Forlanini, Viale Corsica, Corso XXII Marzo and Piazza 5 Giornate. In Piazza 5 Giornate turn left in Viale Regina Margherita, then Viale Caldara, Viale Filippetti, Viale Beatrice D' Este, Viale G. Galeazzo, Viale D' Annunzio, Viale Papiniano, Corso di Porta Vercellina up to the 3rd traffic light. At the traffic light turn left in Piazzale Baracca, then first traffic light turn right in Via Ariosto. HotelAriosto.com is 500 mt. on the left.
    See Maps: Table 25 - Table 22 - Table 21 - Table 27 - Table 26

    Car driving from Linate Airport to
    Hotel Zurigo

    Follow direction Milano Centro Città, then Viale Forlanini, Viale Corsica, Corso XXII Marzo, Corso di Porta Vittoria, Via Verziere, Via Larga and Piazza Velasca. At the traffic light turn left in Corso Porta Romana, on second turn right in Via Lentasio, then first right, Via San Senatore, at the end turn left in Via Rugabella, then on the right, 10mt. away, is the hotel. HotelZurigo.com is in Duomo walking distance.
    See Maps: Table 25 - Table 22 - Table 21 - Table 20 - Table 21 - Table 20

  Rent a Car             --- to top

    Malpensa Airport
    • Avis - tel. +39-02-5858481
    • Europcar - tel. +39-02-58581142
    • Hertz - tel. +39-02-58581137
    Linate Airport
    • Avis - tel. +39-02-717214
    • Europcar - tel. +39-02-76110258
    • Hertz - tel. +39-02-70200256

      Carlyle Brera Hotel
    • Central Railway Station
      • Avis - tel. +39-02-6690280
      • Maggiore - tel. +39-02-6690934
      • Hertz - tel. +39-02-669001
    • Avis (piazza Diaz) - tel. +39-02-863494

      Hotel Ariosto
    • ADA (via Cimarosa 11) - tel. +39-02-48012517
    • Travelcar (piazza VI Febbraio 16) - tel. +39-02-313178
    • Sixt (via Boccaccio 21) - tel. +39-02-4987731

      Hotel Zurigo
    • Avis (piazza Diaz) - tel. +39-02-863494
    • Europcar (piazza Diaz) - tel. +39-02-86463454
    • Hertz (via Gonzaga) - tel. +39-02-72004562
       

  More Help             --- to top

  • If you have a particular question that is not answered in our FAQ section, please feel free to contact us by clicking here.

    For employment opportunities click here

  • IMPORTANT:
    If you need immediate assistance, please phone us.

    For email requests we will reply within 24 hours.
    If you don't receive a reply, we have not received your email request. Please send another email or phone us.

    Carlyle Brera Hotel: Tel. +39-02-29003888 - Fax +39-02-29003993
    Hotel Ariosto: Tel. +39-02-4817844 - Fax +39-02-4980516
    Hotel Zurigo: Tel. +39-02-72022260 - Fax +39-02-72000013
     

  Employment Opportunities             --- to top

    Employment inquiries by email: click here or by fax +39-02-72000914.

    IMPORTANT:

  • Do not modify the SUBJECT line.
  • We do not accept attached files to email. Files enclosed with emails will not be read and will be automatically deleted by our system for security reasons (viruses).
  • You must include your resume (curriculum vitae) as normal text in your emails. Emails formatted with HTML coding are also not accepted.
  • All requests we receive will be filed. We reserve the right to reply depending on our needs.


     

 

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